30-Day Request Window
Eligible return or exchange requests must be submitted within 30 days after delivery unless a different requirement is shown for the item or order.
Eligibility
Items should be unused, unwashed, undamaged, and in original condition. Personalized, final-sale, hygiene-sensitive, or improperly cared-for items may be excluded where stated.
Defects or Damage
Send clear photos of the product, packaging, shipping label, and affected area. Confirmed product defects are handled separately from preference-based returns.
Refund Timing
Approved refunds are issued after the returned item is received and inspected. Bank or payment-provider posting times can vary.
Original Shipping Costs
Original shipping and return shipping treatment depends on the reason for the return and applicable consumer law.