Care Guide
Customer Care

Care Guide

Clear information and practical support for shopping, delivery, care, returns, and orders.

Spot Cleaning

Blot fresh marks gently with a clean cloth. Avoid aggressive rubbing across dimensional embroidery.

Washing

Follow the product care label. Close the hidden zipper, turn the cover inside out where appropriate, and use a gentle cycle or careful hand wash with mild detergent.

Drying

Avoid high heat. Reshape while damp and air dry flat or according to the product care label.

Storage

Store clean and completely dry in a cool place. Avoid compressing raised embroidery under heavy items for long periods.

Hidden Zipper Care

Move the zipper gently and keep fabric or embroidery threads away from the slider. Do not force the zipper when resistance is present.

Sofa Throw Care

Use the specific care instructions supplied with the throw. Gentle handling helps preserve chenille texture and shape.